EMPLOYMENT &PROFESSIONAL EXPERIENCE
ESL On-line English Teacher / Instructor-- 31 January 2015 until present
(Company name with held- upon request)
Manila Philippines
Responsible for providing first class online English training to Asian students by using one-one-one video lessons
Creates a classroom environment that is conducive to learning and appropriate to the maturity, interest, and abilities of students, and provides both social and emotional support for English Language Learners
Planning, preparing and delivering lessons to a range of classes and age groups
Teach correct usage of the English language and ensure the fulfillment of the aim of each lesson by encouraging the students to communicate using the structures and vocabulary they've learnt, and to improve the four basic language skills of listening, speaking, reading and writing.
Teaching specialized English courses such as those which cater to the needs of business people and executives from all over the world
Conducts IELTS / TOEFL Preparation classes as required
Handle level assessment on Free Trials and regular lessons by marking and providing appropriate feedback on oral work on a regular basis
Encouraging students to actively participate throughout class. by using a modern and dynamic teaching approach which allows students to communicate easily using the English language
Preparing information for inspection or quality assurance purposes
Office Manager - April 2012 until May 2014
Pro Loyalty Consulting Co. Jeddah, Saudi Arabia
Responsible for overall project management of small to mid-sized commercial contract such as feasibility studies, research and development, project proposals and bidding, correspondences, etcetera
Manages to work both independently as well as a member of high performance teams in a project deadline driven environment.
Monitors team adherence to document control – imaging metrics and leads the team to meet the requires of daily objectives ensuring that all quality standards are met
Addresses performance-related issues through corrective action in a timely manner
Demonstrate capacity in planning, organizing, monitoring and problem solving
Establishing a direction, aligning people's actions, developing talent, energizing and inspiring people
Assists with departmental projects as needed
Developed and produced Communication & Strategic Plan on Private Automotive Local Company Jeddah Saudi Arabia
Provided a Research and Development study on a new product for local Automotive company and produced variety of business materials such as proposals and correspondence, company profile, with local Advertising Agency.
Copyright editing for Company Profiles and Web Design as per management request
Saudi Arabian Airlines Work History : May 1989 up to 22 Nov 2011
In-FlightService Instructor (Service Trng. Dept) -08Oct 2010 up to 22 Nov 2011(Saudi Arabian Airlines)
Functions and Responsibilities (Technical)
Worked with the Training Manager and other Dept Managers on the following :
Facilitate all pre and post training work including logistics, tracking of trainings and performance of trainees based on assessments
Liaise with Business managers and subject matter experts to Develop the framework for Training Processes
Assist in implementing and delivering the framework across the airlines’ Inflight Service operations
Assist in the Engagement and Certification process for all new hire training
Coaches and mentor trainees to lead to improve baseline performance of Regular Flight Attendants, Mid-Management Level Supervisors and Pursers as well as other no- flying Ground Personnel within the same Division on Yearly Recurrent Training classes . Fostered a classroom environment conducive to learning and ensuring excellent student/instructor interaction while promoting the airlines’ goals and objectives
Implement Assessment Strategy for all courses and levels ,administered tests and evaluations, and analyzed student performance while exercising motivational skills,Synthesize training results and metrics in order to report intelligent data to management
Designed and developed course for Initial Class New Hired Flight Attendants, capture all training events on learning management systems
Stay current with the latest training innovations / product offering changes,Attend seminar/training courses abroad for any aircraft modifications & service enhancements intended to Flight Attendants .
Periodically go on Observation Flights to evaluate Flight Attendants performance based on new procedures being implemented and assess any unnecessary practices on service procedures.
Coordinator F/A IFS Support (Accommodation Dept)- August 1994 up to 0ct 2010 (Saudi Arabian Airlines)
Functions and Responsibilities (Administrative)
Provisioning/ support services of basic necessities in regards to the accommodation of over 3,000 Flight Attendants based in the Kingdom as well as other bases (MUM/MNL/CGK/CMN)
Supervise, Direct monitoring, and On-site inspection of sub-contractor services to Flight Attendants’ accommodation facilities(Housekeeping,Reception.Telephone Operators, Coffee Shop, Mini SuperMarket,, Laundry Svc,TransportationSvcs-Bus and Limousines as well as Recreational facilities)
Manage all related administrative paper works from correspondence letters, reports, recording, and proper filing system
Yearly Capital & Expense Budget
Specification & Requisition up to distribution and recording
Attend Meeting with Suppliers/Vendors,SV Finance & Admin personnel regarding revision of specification and modification of budget
Receive, review,calculate and analyze suppliers invoices based on actual deliveryfor any discrepancies and report to Mgr/ GM IFS Support Svcs
Periodic Inventory of Fixed Assets
Monthly/Quarterly/Yearly Achievement Report
Resident Check Hostess (on -loan basis) -2007 up to 2010(Saudi Arabian Airlines)
Functions and Responsibilities (Operational)
On-time dispatch of F/As whether scheduled or on Stand-by basis in coordination with Crew Schedule/ Crew Planner
Able to handle Emergency situations/ cases occur during shift ensuring compliance to the airlines policy and procedure (internal Departments such as Medical Svcs, Legal / Liaison Dept/Group Supervisors/Corporate Safety Dept as well as external authorities such as Local Fire & Police Dept)
Liaise facilitation of Exit/Re-entry visas. , Job Certificates intended for
Embassy/Consulates for Tourist Request with the Passport and Handling Dept.
Strict implementation of curfew hours,blocked days-off or availability of
Residents in the SV City Hostess Compd premises
Flight Attendant (1990 up to 1994) Saudi Arabian Airlines
Temporary Flight Attendant ( May 1989 til Oct 1990) Saudi Arabian Airlines
Functions and Responsibilities (Front Liner/Customer Service)
Ensuring the highest safety requirement of the aircraft as well as its occupants in accordance to the airlines directives and IATA regulation
Providing excellent Inflight service to passengers while meeting the airlines’ mission and objectives
Early Careers
Junior Account Executive- Theme & Scheme Advertising Agency
Quezon City Metro Manila 1986 up to 1987
Evaluated target markets, create and proposed new marketing strategies/ideas
Established process for giving marketing a cost estimate so they could build a business case and obtain funding before making a decision to build
Designed, developed and implemented marketing and sales campaigns
Gained invaluable Relationship on Management & Sales Management skills in customer-facing positions in the marketing business
PROJECTS& ACCOMPLISHMENTS
Developed, Edited & Completed Internal Department Procedural Manual ”In-Flight Service Accommodation Office Manual” delivered to Performance Monitoring (Audit) Dept (Saudia Airlines, July 2010 )
Study and analysis on Resident Check Hostess Dept Manpower Utilization/ Cross Utilization (Saudia Airlines, 2009)
Set, wrote and implemented specifications for the Fixed Assets required for the Flight Attendants Accommodation Dept.(Saudia Airlines- IFS AccomDept)
MERITS AND AWARDS
• Letters of Appreciation issued by Saudi Arabian Airlines “Awareness Campaign 2007
• Awarded” Best Employee for the Year 1998 issued by Saudi Arabian Airlines, 1998
• Letter of Commendations (Ground Staff Position) for the Year Nov1995-1997
• Letters of Appreciation (Flying Position) from Year Sept 1992-May 1995
EMPLOYMENT STRENGTHS
Excellent Problem Solver & Business’ Orientated with high regards to customer relation/service
A leader and team player who enjoys working with a diverse range of people
Able to adapt efficiently to organizational environment
Fluent in English and Filipino, able to speak conversational Arabic, can read and write Arabic, French and Spanish
Able to work on Microsoft Office: Word /Excel / Powerpoint can provide High-impact Management Presentations using those and other applications
Good Organizational Skills in Providing Outstanding Results
Research and Study
TRAININGS AND SEMINARS
Saudia Airlines
• Base Instructor Training commenced on Dec12 to 17, 2010-Saudia Airlines
• Supervisor Flight Attendant Basic Training Programme on May 19 to 24 1999-Saudia Airlines
• Purser Upgrade Training Programme on May 8 to 13,1999-Saudia Airlines
• Crew Resource Management Training on March 6,1999
• Leadership Training on March 5 to 12, March 1999
• Theory of Report Writing Course March 4, 1999
• Cabin Management Training Certificate issued by Saudi Arabian Airlines in July 2000
*****TEFL Course (on going)
Other Vocational Course
• Conversational French Levels 1 & 2- Alliance Francaise de Manille
July up to Dec 1988 -Makati, Metro Manila Phils
• Cobol & Keypunching-Datamex Computer School
June up to Dec 1984 -Makati, Metro Manila
外教现在在考tefl， 可以尽快来。
