Work Experience
2013 – 2014
UN Mission Site Manager - “SKOL” Airline LLC
Liberia, Democratic Republic Of Congo, Republic Of Mali, Uganda
Oversee the UN and The Carrier responsibilities and act as a point of contact for any billing, service, or contract question, issue, or problem.
Evaluate all proposals against standard framework for compliance and risk.
Update contracts and clauses and communicate changes.
Immediately notify management of contract issues.
Write all necessary documentation and correspondence.
Actively participate in internal and external meetings.
2010 – 2013
Customer Service Sales Representative - “Avangardagro” LLC
Central Region and Central Black Earth Region of Russia
Maintain thorough knowledge of product and service offerings in order to accurately answer all questions and effectively recommend correct offerings.
Follow-up on purchases, inquire about satisfaction, and suggest additional items or services.
Negotiate prices, terms of sale, and service agreement.
Collaborate with management and outside sales representatives on receivables and delivery schedules.
Coordinate between billing department and customers to resolve problems.
2008 – 2010
Check-in Agent/Supervisor – Domodedovo International Airport
Domodedovo, Moscow Region
Greet and check-in Airline (Lufthansa, Austrian, Emirates, etc.) passengers.
Assign transport of special needs passengers, including the disabled, parents with infants, senior citizens, etc.
Responsible for monitoring arrivals, departures and making public announcements in that regard.
Verify flight logs and enter information into computer system.
Supervise small (10) staff in the preparation and movement of flights.
Education
2011
Bachelor’s Degree in Financial Management
Moscow University Of Psychological and Sociological Sciences
2004
1999
Bachelor’s Degree in Foreign Philology
Tambov State University
General English Course
Kofa High School, USA
