ASSISTANT MANAGER/BUYER New Zealand Furniture Concepts May 2014 - Present
Understanding the style the customers trying to achieve
Merchandising & styling the showroom
Ensuring sales targets are met each month
Attending buying meetings & deciding on furniture for the showroom
Administration included email, accounts & stock control
ACCOUNT/SALES MANANGER Australia Everlite September 2013 – May 2014
Finding the most suitable lighting product which would meet the needs required
Ensuring the style of light was correct
Maintaining both showroom & online sales by following up with existing & potential clients
Merchandising & styling the showroom
Administration included email, accounts & updating the website products & offers daily
SALES CONSULTANT Spain Silverpoint Resorts January 2012 - January 2013
Booking accommodation in our Luxury Resorts
Ensuring customer needs were met whilst on holiday
Meeting sales and customer service targets each month
Responsible for payments, refunds & any customer’s complaints or queries
CHALET HOST France Ski Power January 2011 - May 2011
Creating a warm & friendly environment for our guests
Making sure guests were satisfied & their stay was the best it could be
Mixed duties included bar tending, morning & evening dinner service & cleaning the chalet
HOLIDAY ADVISER Spain Thompson Holidays (TUI) May 2010 - November 2010 / 2011
Responsible for ensuring holidays run smoothly and fulfill all their promises
Welcome meetings - confidence, enthusiasm & product knowledge was essential
Ensuring all sales & customer satisfaction targets were met
CUSTOMER SERVICE/SALES ADVISER UK T-Mobile July 2008 – May 2010
Providing exceptional customer service and sales by telephone
Ensuring all sales & customer satisfaction targets were met
Account managing, problem solving and processing new applications
SUMMARY OF QUALIFICATIONS
2 years experience in a management position
6 years experience in a working environment supporting senior management in customer
service and sales
10 high school qualifications (GCSE) - English, Maths, Science, Geography, Art, Design & ICT
Fully qualified lifeguard
Full drivers license
