加纳外教人才wj28115970-硕士学历外教人才-沃德国际人力资源的实时外教人才库-聘外易平台|轻松招聘外教第一站

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外籍人才：加纳国籍硕士学历外教编号/wj28115970/

wj28115970

该外籍人才来自【沃德国际人力资源】的外籍人才库
外籍人才简介 wj28115970中介费：参考月薪国籍：加纳学历：硕士性别：男出生： 1961年期望税后薪资： >11000(Yuan/M) 语言：英语工作性质：全职工作经验： >5(年) 所在地：美国期望工作地点：全国来华工作政策提示 Operation Specialist History JP Morgan Chase Bank Columbus,USA September 2011 - December 2014 • Managed nationwide customer claims processing and bank reconciliation within Returns and Reconciliation department of Chase’s Financial Research & Adjustment Division. • Assisted customers with claims resolution for disputed electronic transactions (i.e., ATM, POS, ACH, debit card) made on retail/mortgage accounts, making decisions for payment or denial of claims. • Resolved duplicated payments/misapplied funds by authorizing wired funds or check payments to customers, and performing credit card maintenance on loans to ensure customers are not penalized. Customer Care Specialist 11 JP Morgan Chase bank Columbus,USA January 2010 - August 2011 • Assisted customers who has issues on their mortgage accounts and resolved the issues in a timely manner • Approached escalated customer problems logically and with good judgment and ensured the appropriate customer outcome. • Directed customers with foreclosure and delinquency issues by transferring their calls to the appropriate department for assistance. Information Processing Administrator JP Morgan Chase Columbus,USA December 2004 - December 2009 • Managed processing of all nationwide checks and cash received in Lockbox and transmitted all data to credit customer accounts. • Oversaw workflow, attendance, and quality performance of newly hired employees. • Coached 20+ associates to perform check processing using online instructions and provided feedback to improve performance and decrease attrition. TESOL/TESL/TEFL Certification Oxford Seminars Columbus,USA August 2016 Master of Business Administration Minor: Business Franklin University Columbus,USA February 2012 - August 2013 Bachelor of Science Major: Financial Management Minor: Financial Planning Franklin University Columbus,USA November 2007 - May 2011 General Certificate of Education (G.C.E) - Advanced Level Major: Arts Pope John Secondary School Koforidua,Ghana September 1980 - September 1982 General Certificate of Education (G.C.E) - Ordinary Level Pope John Secondary School Koforidua,Ghana September 1974 - September 1979 出生地加纳，20多岁移民美国，现在是美国市民，拿到美国富兰克林大学的本科和硕士，今年55岁，多年在美国工作和生活经验，发音较好，可根据需求上岗。