Jan 2011 – present: Freelance Football Interpreter, Translator and Language Tutor
- English<>Italian Interpreter at UEFA football events
- English<>Italian and English<>Spanish Interpreter at football players media interviews
- Tutor of Italian, English, Spanish and French language to English Premier League’ andChampionship Clubs’ players and staff
- Translation/Transcription of audio/video interviews to sport personalities and press conference
- English<>Italian and English<>Spanish Interpreter for English NHS and social cases.
- Translation of websites and software, marketing content, SEO, mass emails, banners, landing pages, casino and poker games, media reports
- Proof reading andTranslation QA
Jan 2011 – Jun 2016: Freelance Sport Commentator and Broadcast Journalist at Perform, London
- Tennis and football matches commentator in Italian
- Highlights voiceover and subtitling; news editor; translator
Mar 2011 – Jul 2011: Freelance Language Media Analyst at Metrica, London
-Analysis of media content in Italian, French, Spanish and English
Jul 2010 – April 2011: Content Editor at footballitaliano.co.uk
-Editing football articles, adding image and post on the web site
- Occasional cover for the writers
Jan 2010 – Jul 2010: Product and Content Manager at Ads Dot Com, London
- Supervise rebranding and content migration.
- Manage multilingual translation of web content and software and keep multilingual websites up-to-date with latest promotional information
- Introduction of new software and customer experience enhancements.
Jul 2007 – Jan 2010: VIP Customer Relation Manager at Ads Dot Com, London
- Implement the High Roller Program for active and inactive customer from Italy, Germany, France and Spain across all brands
- Build reports on open rates and promotion take-up of each campaign to measure the success
- Built a customised loyalty program to increase the life value of customers
Feb 2005 – Jan 2007 Customer Relation Manager at Cashcade Ltd, London
- Implement and manage casino and instant win web sites’ VIP scheme
- Supervise the service to all the customers of different gaming sites
Apr 2002 – Dec 2004: VIP Team Leader at Cassava Enterprises (Gib) Ltd, Gibraltar
Sep 2001 – Mar 2002: Member Support Representative at Cassava Enterprises Ltd, Antigua
Jul 2000 – Aug 2001: Italian Translation Co-ordinator at IDEAglobal, London
May 1999 – Jun 2000: Customer Service Representative at IBM, Greenock
Jan 1998 – May 1999: Mobile Phones Sales Executive at Master Office, Caserta, Italy
Mar 1995 – Jan 1998: Customer Service Agent at S.E.A, Milan, Italy
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