Remza
“Pinko”, “Versace jeans” Jun 2014 – Nov 2015
Solve critical store operational problems including customer’s complaints.
Assist in recruiting and selecting shop staff.
Manage annual allocated budget.
Ensure the stock is effectively measured and controlled.
Monitor the shop hourly revenue and prepare staff schedule.
Prepare management information reports on store performance.
Ensure the effective communication of sales plans and targets, developing and motivating employees.
Evaluate on a bi-yearly basis the performance of the team members.
Manage Shop events and marketing activities.
Perform other shop related activities such as overseeing the shop merchandising, verifying the cleanliness, display and maintenance of the Shop window, placing orders and other.
Achieved 103% of the season target in first 6 months, and continued to hit seasonal targets with 118% as a highest result
Implemented and followed through the KPI increment strategy which resulted in +23 % in UPT, +17% in ATV, and +9% in AP.
Held weekly trainings and personally developing team members which resulted in 4 promotions till date.
Successfully simultaneously managed 2 stores for a period of 7 months.
Attended the “Manager Development” course developed by Azadea.
Supervisor , Sales associate
Chalhoub Group
“ Tanagra” Nov 2011 – Jun 2014
Mazel TOV
“ GAS jeans” Nov 2007 – Sep 2011
Was promoted
Education
BMS Professional Manager
University of Belgrade
2007 - 2011
120 hour TESOL
2018 - 2018
