Instructional Specialist
ABC360 Philippines Ltd. Co., (JULY 16, 2015 - PRESENT)
JOB DESCRIPTION: Responsible for providing an instructional program designed to assist teachers with developing skills in the preparation of effective learning (lesson) plans, presentation of content, classroom management, and school and community communications. Serve as a liaison between the school, and the assigned office or department.
COMPANY PROFILE:
ABC360 was established in China in 2011. We are the fastest growing and most dynamic online English Language Teaching (ELT) company in both China and the Philippines. Since 2012, we have been operating in the Philippines, creating thousands of jobs for home-based and office-based teachers. These teachers live in various parts of the Philippines and come from all walks of life.
ABC360 knows that each of us teachers have strengths and assets, and they allow us teachers the freedom to apply their unique English teaching strategies in their classes in order to create an unforgettable learning experience for each student. Creativity and innovation are recognized as the teacher’s partners in providing lessons which suit the particular needs of students of all shapes and sizes. The materials also tackle a wide range of topics from Teenagers English to IELTS, TOEFL classes to Business English classes to just free talk. This variety helps to ensure there will never be a dull moment in class and teachers will have just as much fun teaching as the students have learning. As they also endeavor to make good teachers into excellent teachers, their training department diligently provides training to encourage our new and old teachers’ professional growth and development. The training department staff are eager to help address any of your weak teaching points in their many superb training courses. ABC360 also makes sure that all of their office-based teachers will have their own laptop, headset and web camera in addition to their very own mini-office where they can focus on giving quality lessons to their students free from any worries or distractions.
Change Agent (CSR)
Noble Trends Unbound, Inc. (NOVEMBER 2014 – MAY 14, 2015)
JOB DESCRIPTION: Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
COMPANY PROFILE:
NTU intends its call and service center (NTU Call Center) project as a means to raise money and generate funds to support its main projects for social development. The organizers of NTU want to make NTU self-sufficient. The call center project started with a 30-seat facility established within a PEZA certified-site. As a start-up operation, the call center provided an outbound-telemarketing service for clients based solely in the continental United States. Because clients for the call center are all overseas-based, a call center set-up is easily the least painful way to achieve a dollar remittance system for our people, especially if it is owned and operated by a Filipino entity. Today, 95% of the call center operations in the country are owned and controlled by foreign corporate interests. Typically they forward net profits back to their corporate headquarters outside the Philippines. In contrast, a Filipino controlled operation retains and reuses the profits within the country. In addition, it avoid the many pitfalls inherent in our overseas workers programs such as breakdown of family structures due to disunions, worker abuse, absence of worker rights in host countries, psychological problems due to isolation and weak community support systems, among others. Furthermore, it utilizes the one natural resource that Filipinos have in abundant supply: Ourselves -intelligent, hardworking, English-speaking, and a people steeped in an unshakable faith and hope in themselves and in God.
AGENT/PROJECT REPRESENTATIVE
Rank-and-File
Syner G Outsourcing Inc. (MARCH 16, 2014 – NOVEMBER 4, 2014)
JOB DESCRIPTION: Responsible for handling customer complaints and selling jobs while applying various and excellent communication skills. Be able to give accurate information to the clients about setting appointments, receptionists tasks etc.
Tertiary : Saint Louis University
Degree : Bachelor of Science in Psychology
Finishing Course for Call Center Agent
January 13- February 14, 2014
PEZA Loakan Road Baguio City, Philippines
ABC360 Philippines Ltd. Co., INTENSIVE TRAINING FOR ESL LEARNERS FOR NEW TUTORS
June 15 – July 15, 2015
Basement 4, Cooyeesan Hotel Plaza, Naguilian Rd., Baguio City
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